Limoo Support

Need help with Limoo? We're here for account, billing, subscription, and content questions.

Contact us

Email support@neshatco.com and we'll get back to you as soon as possible, usually within 1–2 business days. Please include the email address you use to sign in and, if relevant, a screenshot of the issue.

Subscriptions and billing

Limoo subscriptions are billed through the App Store or Google Play. You can manage, cancel, or restore your subscription at any time in your App Store or Google Play account settings. Refunds for purchases made through the app stores are handled by Apple and Google under their policies.

Account deletion

You can delete your account and associated data directly in the app from Profile → Delete Account, or by emailing privacy@neshatco.com.

Report content or rights issues

To report content that violates our policies or infringes your rights, email legal@neshatco.com. See our Terms & Conditions and Privacy Policy for details.