Limoo Terms of Service

Effective date: May 7, 2026

These Terms of Service govern your access to and use of Limoo, an AI media creation app operated by Neshatco AI Development Labs ("Neshatco", "we", "us", or "our"). By creating an account, signing in, or using Limoo, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy.

1. The Service

Limoo lets users create, transform, and manage AI-generated images, voices, and talking videos. Some outputs may look or sound realistic. You are responsible for how you use the Service and for the media, prompts, instructions, photos, audio, and other content you upload or submit.

2. Eligibility

You may use Limoo only if you can legally enter into a binding agreement and are allowed to use the Service under applicable law. You may not use Limoo if you are prohibited from doing so by law or if we previously suspended or terminated your account for misuse.

3. Your Account

You are responsible for keeping your account credentials secure and for all activity under your account. Tell us promptly if you believe your account has been compromised. We may suspend or restrict access if we believe an account is being used in a way that creates legal, security, safety, or operational risk.

4. Your Content and Rights

You keep the rights you have in content you upload to Limoo. You represent and warrant that you have all rights, permissions, and consents needed to upload, process, generate, publish, share, and otherwise use that content through Limoo.

When you upload content or generate outputs, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, modify, transmit, display, and otherwise use your content and outputs only as needed to operate, improve, secure, moderate, and provide Limoo.

5. AI Outputs

AI outputs can be inaccurate, unexpected, offensive, or realistic enough to be mistaken for authentic media. You are solely responsible for reviewing outputs before using, publishing, or sharing them. You must not represent synthetic or AI-generated media as authentic footage, audio, identity, consent, endorsement, or speech of a real person.

Subject to these Terms and applicable law, you may use outputs you generate from content you lawfully provided. We do not guarantee that outputs are unique, error-free, non-infringing, commercially suitable, or safe for any specific use.

6. Real People, Voices, and Likeness

If your content includes a real person's face, body, voice, name, image, likeness, or other identifying attributes, you must have explicit, informed, and legally valid consent from that person before using it in Limoo unless another lawful basis clearly applies. You are responsible for documenting that consent if a dispute arises.

7. Prohibited Uses

You must follow our Acceptable Use Policy. In particular, you may not use Limoo to create or distribute non-consensual intimate imagery, child sexual abuse material, harassment, impersonation, fraud, political deception, hate, threats, violence, identity theft, or any content that violates another person's rights.

8. Community Sharing

If you publish content to a community or public area of Limoo, you grant us and other users the rights needed to view, remix, use, display, and interact with that public content inside Limoo. Do not publish anything unless you have the rights and consent needed to make it public.

9. Moderation and Enforcement

We may review, classify, remove, restrict, or refuse content or outputs at any time. We may suspend or terminate accounts, block generation, preserve evidence, or report unlawful content to authorities or relevant safety organizations when required or appropriate. We are not obligated to monitor all content.

10. Purchases and Credits

Paid subscriptions, credits, or paid features may be provided through third-party app stores or payment providers. Purchases are subject to the applicable store or provider terms. We may deny refunds where an account is suspended or terminated for violating these Terms or the Acceptable Use Policy, unless required by law.

11. Takedowns and Complaints

If you believe content on Limoo infringes your intellectual property, privacy, publicity, or other rights, contact us at legal@neshatco.com with enough information for us to review the claim, including the content, your rights, your contact details, and a statement that the information is accurate.

12. Disclaimers

Limoo is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and safety.

13. Limitation of Liability

To the fullest extent permitted by law, Neshatco will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities. Our total liability for any claim related to Limoo will not exceed the greater of the amount you paid to us for Limoo in the three months before the claim or USD 100.

14. Indemnity

You agree to defend, indemnify, and hold harmless Neshatco and its affiliates, officers, directors, employees, contractors, and partners from claims, damages, losses, liabilities, and expenses arising from your content, outputs, use of Limoo, breach of these Terms, or violation of another person's rights.

15. Changes

We may update these Terms. If changes are material, we may require you to accept the new version before continuing to use Limoo. Continued use after the effective date means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules, unless local consumer law requires otherwise.

17. Contact

For legal notices, contact legal@neshatco.com. For support, contact support@neshatco.com.